
Selected by Fortune 10 company
A Tailored, Evolvable Software Platform for Enterprise Logistics
Implemented with white glove service
AIROCEANROADRAILIMPORTEXPORTFREIGHT FORWARDINGDRAYAGE3PLWAREHOUSEYARDTRUCKINGCFSEXAMSDISTRIBUTIONTRANSLOADPROJECTINTERMODALCROSSDOCK
Differentiate through technology with your tailored TMS
Delivering The Entire Supply Chain on a Single Database

Freight Forwarding Software
Manage import and export shipments via ocean, air or road for any commodity. Includes a web portal and robust integrations.
Trucking Software (TMS)
Manage LTL and FTL shipping operations. Includes a customer web portal, a driver mobile app, and a warehouse/yard/gate scanner app.
3PL Warehouse Software (WMS)
Manage multiple warehouses providing transload, storage, and distribution services for many clients. Includes a web portal & scanner app.
Yard Software (YMS)
Manage yards and all trailers, containers, chassis, doors, equipment, drivers, workers, return day & more. Includes a web portal and scanner app.
A Modular Logistics Software Platform
Addressing the unique challenges of large logistics service providers

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The Opportunities
Twenty years ago our startup dedicated investment into formal market research to advance our understanding of the needs of logistics service providers (LSP’s). We surveyed many different companies to better understand their priorities for business process automation. We discovered 3 key opportunities for innovation.
- Users complained about user interfaces with too many tiles, tabs and windows and not enough information. Rather than having to open many different pages to get information, users wanted to see all the information they needed on as few screens as possible. They didn't want to waste time navigating many tabs into the software to get the information and then have to navigate all the way back out to input it.
- Users, IT and Management complained about not being able to easily and affordably customize their solution. Users had constructive feedback to give IT about improvements that would make operations more efficient. However, IT and Management had difficulty getting feature requests prioritized by software vendors or incurred obscene costs for customizations that might not integrate with future software updates. These limitations on the logistics software transferred to customers who then experience limitations in their capacity to evolve and continuously improve their logistics operations.
- Users, IT and Management complained that existing software for logistics offered incomplete functionality. LSPs who provided multimodal services spanning some combination of trucking, warehousing, air and/or ocean were sometimes needing to use 3-4 different logistics operations software solutions in order to completely meet their needs. This resulted in difficult and costly to maintain systems with overly complex integration maintenance needs. Modular, adaptable supply chain software solutions offering comprehensive functionality was not available in the market.
The Solution
Recognizing in 1999 that globalization was transforming the market, Silver Bullet took a strategic functional approach to software design.
- To address the first core complaint from users about having to navigate too many tiles, tabs and windows in order to access information, we developed a very rich user interface. This interface presents users with all the information they need on just a few screens and makes all of these screens quickly accessible and easy to navigate.
- To address the second core complaint from users, IT and Management about existing systems being too difficult and costly to customize, we decided to design our software framework to be as flexible as possible. This allows our customers to quickly implement customizations that remain compatible with future software updates from Silver Bullet. This means customers can continuously improve their Silver Bullet solution over time while maintaining simplicity in their tech ecosystem. We also implemented a white glove customer service model where feature requests from our customers are prioritized and delivered via a standard hourly rate. We even developed training for customer IT teams in the event that they would like to learn how to make these customizations self-sufficiently in-house. All of these initiative provide our clients with great flexibility to evolve their operations and software together.
- To address the third core complaint from users, IT and Management about having to use multiple systems, Silver Bullet began with forwarding and gradually built out software solutions for 3PL, warehouse, trucking/drayage, CES and yard management. Today, our customers are able to right size their logistics systems using only the functionality they require. This allows companies to reduce the number of software vendors they contract with, the number of integrations they must maintain and the total cost of their technology solutions.
About Silver Bullet Technologies
A logistics software company with enterprise solutions
A recognized Microsoft Gold Certified Application Developer
Complete
We began developing our enterprise logistics software in 1999 with a forwarding module. Over time, we've expanded into a complete, international logistics software solution to meet related customer requirements with modules for 3PL, warehousing, yard management, trans-loading, drayage, centralized exams, and more. All of our software now includes specific functionality for perishable goods. Today, we serve 3PL's, Distributors, Forwarders, NVO’s and enterprise level shippers all over the world. All of our modules have been developed in-house.
Flexible
Customers prize the advanced functionality and intuitive user interface of our enterprise logistics software. Our flexible design accommodates customizations that are rapidly deployed. Today there are 12 modules for distinct supply chain operations that can be delivered as stand-alone applications or combined to create a comprehensive logistics management software solution.
Integrated
The Silver Bullet solutions can be easily integrated with any financial accounting application, internal applications and external applications. As a Microsoft partner, we have specialized our logistics information system with a unique, real time data integration with the Dynamics products GP and AX. Our company has been a Gold Certified Microsoft Applications Developer since 2005.
Award Winning
In 2006, Microsoft recognized Silver Bullet Technologies with their Pinnacle Award for outstanding achievement with a major forwarder. In 2011, Microsoft again recognized our company with a Customer Excellence Award for Innovation with a west coast customs exams site. We specialize in creating leading-edge logistics systems and supporting them with best in class customer service.
A Complete Logistics Solution
Configure your system for today, expand tomorrow
Our logistics software modules automate business operations for each link in the supply chain. Separating our software into modules representing distinct logistics operations allows systems to be right sized for customers. Additionally, offering value added modules allows for even greater automation and efficiency. For example, management of transaction volume is enhanced with optional rate management automation supporting vendor, customer and carrier per diem terms. Visibility is web enabled across the stages of a shipment. All modules are supported with best in class BI, event management and document imaging applications. All financial activity is generated in real time by shipment detail entry which is mapped to designated GL account codes. Silver Bullet Technologies supports all Tier 1 ERP’s with a specialization in Microsoft Dynamics products. Code is written in C++ and the stack runs on MSFT SQL Server.
The Silver Bullet Technologies Approach
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Why do Silver Bullet Clients Thrive?
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Integrations
Our logistics software is designed to integrate with your existing applications
Below is a list of some of the different entities we can integrate with. Our software has a robust integration platform allowing integrations with almost any software application. Advanced automation requires data exchange and integration in every step of work flow. Silver Bullet Technologies transportation logistics software is designed for easy data integrations with your business partners. This adds efficiency, accountability and insight into your operations allowing you to do what matters most – serve your customers better while operating more profitably.
Recent News & Events
September 22nd, 2020
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February 28th, 2019
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